Last updated: June 2026
This privacy policy explains how boards.agency ("we", "us", "our") collects, uses and protects the personal information you provide when using our website or services. We take your privacy seriously and handle your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
boards.agency is a trading name of Ecce Media Limited (03911569).
When you submit an enquiry or book a call through our website, we collect:
If you are a buyer interacting with a boards.agency QR code on a for-sale sign, we may collect scan event data linked to the property board, including the questions you ask and any contact details you choose to share during that conversation.
We use your information to:
We process personal data on the basis of legitimate interests (responding to your enquiry and providing the service you requested) and, where applicable, contractual necessity. We do not send marketing emails without your explicit consent.
We retain enquiry data for no longer than 24 months. Buyer scan and conversation data linked to a property is retained for the duration of the sale and for up to 12 months thereafter. You may request deletion at any time.
We do not sell your data. Buyer enquiry data is shared with the estate agent instructed on the relevant property. We may use third-party services (such as email providers or form processors) to handle submissions, and these are bound by appropriate data processing agreements.
Under UK GDPR you have the right to:
For any privacy-related questions or to exercise your rights, please contact us at [email protected]. We will respond within 30 days.